Delivery and Return Policy

Delivery Information

Standard Ireland Delivery ​

• Posting your order may take up to 48 hours from the moment of receiving payment, but usually, take less then 24 hours. Orders after Friday 4 pm are posted first thing Monday.
• Delivery time 4-6 working days. In some rare occasions, it may take up to 10 working days, Working days are Monday to Friday.
• Plant orders placed after 3pm Thursday will be posted on the following Monday to avoid weekend delays, for the benefit of the plants.
• If you’re not home at the time of delivery, your postman will drop your parcel at your local DPD collection point/sorting office.

Free Ireland Delivery

• FREE Ireland DELIVERY on orders over 200 Euro.
• All orders that qualify for free delivery are sent using our Standard Delivery service (Estimated 4-8 working days).
• In case of any questions about FREE delivery options contact us via email.

Collection in person

For collection please place your order and select the ‘Personal collection’ option at the checkout. When your order is ready for collection We will inform you of the place and time of pick up. Free personal collections are available for orders worth more than 100 Euro.

Dry Goods Returns

You have 7 days from the date of receipt to return unwanted dry goods. After this time we do not accept returns. The item must be returned in the same condition as you received it in order to qualify for a full refund.

If your item has a warranty then we can offer a replacement once the returned item has been received. If the item has signs of inappropriate use or guarantee seals are broken, the refund will not be issued.

Lost and Delayed Parcels

In the unlikely event that your parcel is delayed in the post, we are not entitled to send a replacement in the meantime. A parcel is considered lost after 15 working days, only then can we offer a replacement or refund. Parcel/package is considered as delivered if DPD issue delivery dockets.

In case you have any questions about Our delivery services please Contact Us Today